Customer Service Representative II
Support community recreation and facility services in a friendly team. Flexible, part-time schedule, fair hourly pay, and diversity-focused culture.
The Customer Service Representative II (Part-time) position offers a flexible schedule with up to 24 hours per week. Pay rates range from $17.72 to $18.75 per hour, providing fair compensation for part-time work. Various shifts, including days, evenings, and weekends, make this job suitable for candidates seeking adaptable hours.
This role is embedded within the Recreation, Cultural & Facility Services team. It promotes inclusivity, teamwork, and an accessible environment for all, while supporting a diverse and vibrant workplace culture. As a part-time, continuous position, you can expect employment stability and involvement in meaningful community programs.
Day-to-Day Responsibilities
Supporting recreation and cultural facilities, this job involves handling cash management, assisting with program registration, and delivering excellent service to visitors. Duties also include clerical and technical tasks, general supervision, and providing program information and support. Effective communication and computer skills are essential to excel in this position.
Staff members may be asked to work independently or as part of a team and need to handle multiple responsibilities simultaneously. Basic first aid, CPR, and AED certifications are required to ensure a safe environment. Maintaining accurate records and using scheduling software are routine aspects of the role.
What Makes This Job Shine
One of the biggest advantages is the flexible schedule, which suits students or others seeking work-life balance. The commitment to diversity and inclusion in the workplace also creates a welcoming atmosphere. Team members are respected for their unique backgrounds and encouraged to contribute. Training is provided to help you succeed and grow within the team.
Some Considerations to Keep in Mind
While the part-time hours may appeal to many, they may not suit those looking for full-time employment or substantial benefits. Scheduling around evenings or weekends is sometimes necessary. The hourly pay, while fair for an entry-level job, may limit earning potential compared to full-time, more senior roles. Administrative and front-line responsibilities can also mean handling challenging situations with the public.
Our Verdict: Worth Applying?
The Customer Service Representative II (Part-time) offers an engaging workplace for those looking to make a difference in their community. It is especially recommended for those seeking flexible work, the opportunity to contribute to recreational initiatives, and a diverse team environment. Qualified and adaptable applicants will find this a rewarding entry point to municipal services.