Service Representative I
Support recreation facilities, assist with customer service, handle registration, and enjoy flexible shifts. Entry-level requirements—perfect for those starting out.
For those seeking flexible work hours and entry-level experience, the Service Representative I (Part-time) role delivers an appealing package. The rate is competitive for new entrants, ranging from $17.20 to $17.55 per hour. As a permanent, part-time position with up to 24 hours a week, multiple shifts are available—including evenings and weekends—helping workers fit this job around their life or other commitments.
The requirements are straightforward and accessible: Grade 10 education, less than three months of customer service experience, and up-to-date certifications in First Aid, CPR, and AED operation. The employer values inclusivity and takes pride in fostering diversity across its workforce.
What You’ll Do On the Job
The everyday life of a Service Representative I centres on supporting recreational facilities or arts centres. This means interacting directly with the public, answering questions about programs, and assisting with the registration process.
Typical activities include administrative support, cash handling, managing records, and providing up-to-date information about events, lessons, and facility availability. Communication and interpersonal abilities are essential as you help visitors and residents get the most from various community offerings.
You’ll be expected to develop an understanding of the city’s programs and know how to make suitable referrals when asked. Demonstrating flexibility is a must, as you might work on different days or at various sites depending on staffing needs.
Good computer and word processing skills help you succeed, as many tasks involve digital scheduling or administrative software. Initiative and reliability go a long way in this team-driven environment.
Pros of the Service Representative I Role
One of the strong points of this job is its accessibility; most applicants with basic educational and entry-level experience can qualify. This makes it ideal for students or those re-entering the workforce.
Another attractive benefit is the flexible shift scheduling. For those balancing school, another job, or family commitments, this role adapts to your schedule. Additionally, working in a setting dedicated to recreation and community exposes you to a positive, inclusive work culture.
Cons to Consider
The starting wage may be on the lower end for some candidates, especially those with advanced experience or specialized skills. Advancement might require developing further qualifications or education in the field.
The need to work evenings and weekends may not suit everyone’s preferences. Also, roles sometimes require switching sites or adapting to new environments on short notice, which could challenge workers looking for routine.
Final Verdict
The Service Representative I position stands out as an entry point for those seeking to grow their customer service and administrative abilities in the recreational sector. With flexible, part-time shifts, and minimal upfront requirements, it’s a strong fit for many job seekers.
If you are reliable, personable, and looking for a supportive, team-focused environment, this opportunity is worth consideration. For anyone starting out or looking to build foundational workplace skills, this is an opportunity not to miss.