Customer Service Assistant
Fixed term, part-time role offering hands-on customer interaction, ticket sales, and safety management. Ideal for friendly, helpful personalities seeking varied daily tasks and valuable experience.
About the Role: Job Offer Details
If you have a customer-friendly approach and enjoy dynamic environments, this fixed term, part-time Customer Service Assistant role (18 hours weekly) may be of interest.
The contract runs from 16 March through 31 August 2026. Compensation information is not listed, yet similar positions in the sector offer competitive pay.
Candidates engage with passengers face-to-face, key to a positive and helpful service for Uber Boats. Developing practical skills in ticketing and safety, this role suits motivated self-starters.
Flexibility, teamwork, and the ability to handle busy periods with empathy are highly valued. A background in customer service or hospitality is an advantage but not a necessity.
If you are considering this job, setting up an Indeed account is essential before you can apply to the employer’s website.
תחומי אחריות מרכזיים ושגרה יומיומית
Daily tasks include assisting and guiding passengers, managing ticket sales, and ensuring a quick and safe boarding process.
You keep customers informed, handle Oyster touch-in procedures, and maintain a high standard of care and communication at all times.
Managing queues efficiently, handling occasional pressures, and responding to traveller questions are integral to the role.
In addition, encouraging customer feedback via social media adds a modern, interactive element to the responsibilities.
Your active presence on the pier contributes directly to the smooth operation of busy boat services and customer satisfaction.
יתרונות: מה הופך את העבודה הזו למושכת
One major benefit is the chance to work in a vibrant, social environment with face-to-face interactions, ideal for outgoing individuals.
This role offers hands-on experience in customer relations, useful for future roles in hospitality, tourism, or service industries.
Opportunities to develop problem-solving skills, multitask during busy periods, and build strong teamwork abilities are plentiful.
If you are seeking variety, every shift brings new passengers and situations, keeping workdays interesting and engaging.
The fixed-term nature gives clarity on work commitment while offering a substantial period to develop your professional skills.
חסרונות: אתגרים פוטנציאליים שיש לקחת בחשבון
The busy nature of the role means periods of high pressure, particularly at peak travel times or during unexpected delays.
Working outdoors at the piers can be challenging in adverse weather conditions or when juggling customer expectations.
You may need to work a flexible schedule, including weekends and early mornings, to cover operational demands.
Salary information is not clearly provided, which could affect planning if pay level is a primary concern for you.
As with many service roles, handling dissatisfied customers diplomatically is sometimes required, which can be emotionally demanding.
פסק דין: האם כדאי להגיש מועמדות?
This Customer Service Assistant position stands out for those who thrive on direct customer contact and dynamic, teamwork-driven settings.
While it comes with pressures and occasional challenges, the opportunity for personal growth outweighs the downsides for motivated applicants.
The role provides direct paths to developing skills sought after in hospitality and tourism, making it an excellent stepping stone.
If you enjoy variety and meeting new people, and are comfortable with a temporary contract, this offer is well worth considering.
Prepare your application and take the next step toward a rewarding, people-focused role in customer service.
