Operations Technology Service Coordinator
Lead first-line operational technology support in control rooms. Competitive hourly salary up to $51.20. Ideal for IT/OT professionals aiming for career growth and strong team culture.
Role Snapshot & Compensation
The Operations Technology Service Coordinator role offers a full-time opportunity with a competitive hourly wage. Salaries range from $27.16 up to $51.20, providing solid earning potential for those with experience in IT or OT environments. This permanent position demands reliability and offers rotating shifts, including nights and weekends, ensuring you’re always engaged and at the centre of operational action.
The job puts you in a control room environment where you’ll monitor and manage operational technology, triage incidents, and help support safe and efficient production. Requirements include at least two years of experience in a similar technical or service desk role and a related educational background.
Applicants should be comfortable with strict protocols and personal protective equipment is mandatory within the workspace. The position is tailored towards those who thrive in a collaborative, safety-focused, and detail-oriented setting.
תחומי אחריות עיקריים
As a Service Coordinator, your regular duties revolve around monitoring OT systems, triaging alarms, and providing first-line support. You’ll validate incidents, escalate issues where needed, and collaborate closely with dispatch, maintenance, and IT teams to resolve problems quickly.
Expect to log detailed tickets, manage event communication, and follow safety, cybersecurity, and runbook protocols every shift. The role requires hands-on involvement with industrial dashboards, basic network checks, and routine troubleshooting.
יתרונות התפקיד
One of the top advantages of this role is the potential for growth, as you interact with a multidisciplinary and expert team. You’ll gain exposure to diverse tech platforms and operational technologies, as well as benefit from continuous learning opportunities.
This position is well-suited to those looking for stability, with competitive pay and comprehensive training in a respected, supportive environment. Strong communication and career development are prized within the team.
חסרונות התפקיד
One disadvantage is the intensity of shift work, which includes nights and weekends, potentially impacting work-life balance. Adherence to strict policies may feel limiting for those preferring flexibility.
Additionally, the high-responsibility environment can prove demanding. Downtime is rare, so the pressure to resolve incidents quickly is ever-present. The protocol-heavy nature of the job requires accuracy and consistency at all times.
פסק הדין
Overall, the Operations Technology Service Coordinator position is an excellent fit for professionals with a keen eye for systems integrity and team collaboration. If you’re comfortable with structured routines and seeking to grow in a dynamic technical environment, this role is a solid step forward. Competitive pay and learning prospects make this a stand-out opportunity for those with the right credentials.
