Administrative Program Assistant
Full-time position, competitive salary with healthcare and pension, working in a supportive, mission-driven team environment. Seeks organized, empathetic, tech-savvy applicants.
The Administrative Program Assistant – Substance Use & Mental Health is a full-time, regular role with an offered salary between $47,187 and $50,179. Comprehensive benefits include extended health and dental coverage, life and disability insurance, a pension plan, Employee Assistance Program, paid time off, and support for professional development. The employer is notably focused on creating an inclusive and equitable environment for staff.
This role works alongside a diverse, multidisciplinary team to support programs related to substance use and mental health. Not only does it deliver essential administrative support, but it also offers opportunities to meaningfully engage with marginalized populations, including those facing significant health and social barriers.
Každodenní odpovědnosti
The main duties include providing reception services to visitors and clients, including greeting, answering inquiries, and facilitating the check-in and referral process. You will schedule appointments, manage electronic health records, and support supply and material ordering.
Administrative tasks include minute-taking, meeting support, mail distribution, filing, data entry, and helping maintain a secure and organized environment. Flexibility is required, as duties may take place on evenings and weekends, and sometimes across different program sites.
Key responsibilities also involve triaging calls, handling client communications, booking medical services with external providers, and ensuring accurate and up-to-date records. Helping de-escalate situations and supporting vulnerable clients is an important aspect of the job.
Other tasks may include producing program materials, entering data into tracking systems, processing time-off requests, and providing back-up support within the wider service administration team.
Applicants can expect a fast-paced environment, requiring multitasking, empathy, and a proactive mindset.
Výhody této role
One of the biggest advantages is the inclusive work culture, where equity and respect are central values. This creates a supportive and welcoming space for both staff and clients.
The comprehensive benefits package stands out, providing financial security, health coverage, and support for ongoing professional development. Paid time off and pension contributions enhance the offer.
Výzvy k zvážení
The job can be demanding as it involves supporting individuals experiencing mental health and substance use challenges. This can sometimes lead to emotionally charged situations and high workloads.
Working evenings and weekends, as well as covering shifts at various locations, may impact work-life balance for some applicants.
Náš verdikt
For those seeking a career with meaningful impact, strong benefits, and a deeply supportive environment, the Administrative Program Assistant – Substance Use & Mental Health position is a compelling opportunity. If you value equity, diversity, and the chance to make a difference every day, this role is worth pursuing.
