Dispatcher/Office Assistant
Dynamic administrative role offering $18-$24 per hour, full-time, permanent, with extended health, dental, vision coverage and onsite parking. Key responsibilities include dispatching, customer and data support.
Key Job Details
This Dispatcher/Office Assistant opening promises a competitive hourly wage between $18 and $24. As a permanent, full-time position, stability is a huge plus. The average expectation is a standard 40-hour work week, offering solid long-term employment for motivated individuals.
This role includes valuable benefits such as extended health, dental, and vision care. Onsite parking and a casual dress code add to the daily comfort of the work environment. Applicants should note the requirement to work in person, supporting hands-on collaboration.
Relevant customer service or dispatching experience is an asset, though willingness to train is also welcomed. Excellent phone etiquette, organizational skills, and an ability to problem-solve under pressure are essential traits. Furthermore, attention to detail and adaptability support success in this workplace.
Day-to-day duties involve both administrative and operational support, including managing communication, data entry, and driver coordination. Experience with transportation management systems is a bonus, but not required. Teamwork and independence are both valued in this dynamic setup.
Fluency in English is necessary, and familiarity with local geography is highly regarded, making this role ideal for diligent and proactive job seekers ready for a diverse administrative challenge.
Core Responsibilities and Expectations
A Dispatcher/Office Assistant is responsible for processing incoming delivery requests swiftly and accurately while assigning tasks based on driver availability, location, and urgency. Customer communication remains central—handling inquiries about shipments professionally and resolving questions on the spot.
You will coordinate with drivers, act as a key point of contact, and optimize package and document deliveries for timely completion. Monitoring logistics workflows, supporting operational management, and ensuring each shipment meets client expectations are vital daily tasks.
Moreover, the position requires constant data entry—logging all orders, transactions, and communications meticulously. This keeps the system accurate for all team members. Phone and email etiquette are paramount, given frequent interaction with both drivers and customers.
Organizational tasks include filing, scanning, and maintaining both physical and digital records, alongside updating spreadsheets. You’ll also assist with other administrative duties as needed to keep daily operations running smoothly.
Adaptability comes into play when priorities shift, or logistics need quick adjustment. The ability to remain calm and focused ensures uninterrupted service, even during peak dispatch periods or unexpected changes.
יתרונות עיקריים של התפקיד
One standout benefit is the comprehensive health coverage. Employees enjoy vision, dental, and extended healthcare plans to enhance their overall well-being. Onsite parking and casual attire foster a relaxed, modern workplace culture.
This position also supports career growth within the logistics sector. By developing communication, administrative, and operational skills, candidates gain wide exposure to the transportation industry—a promising step for future advancement.
חסרונות פוטנציאליים שיש לקחת בחשבון
One consideration is that this job demands high attention for detail under pressure, which may not suit everyone. Real-time response expectations and multitasking can prove demanding on busy days.
Also, the role involves full-time, onsite presence. Therefore, candidates seeking remote or flexible work arrangements may need to look elsewhere for better work-life balance opportunities.
פסק דין סופי
The Dispatcher/Office Assistant position is a compelling offering for individuals passionate about client service, logistics, and hands-on teamwork. It balances competitive pay, strong benefits, and professional growth within a stable and reputable company setting. Those who thrive amid multitasking, clear communication, and quick problem-solving will feel especially at home.
