נציג חוויית לקוח
Support banking operations, assist customers, and promote TD’s services in a part-time, permanent role. Competitive salary and growth opportunities.
TD Bank is seeking to fill the role of Customer Experience Associate on a part-time basis, offering 22.5 hours per week. The compensation is very competitive, with a range between $44,000 and $55,400 annually (or $22.50 to $28.33 per hour). This permanent role comes with a full Total Rewards package that includes paid time off, banking discounts, health benefits and career development opportunities.
Job Responsibilities
Day-to-day tasks for this role include accurately processing financial transactions such as deposits, withdrawals and bill payments. Customer Experience Associates are expected to connect with customers, understand their banking needs and recommend tailored solutions. In this position, you’ll resolve customer concerns, refer clients to specialized team members as needed and contribute to a positive branch environment.
Additionally, you’ll help foster an inclusive and supportive workplace by respecting coworkers and sharing updates on routine activities. You’ll also be encouraged to identify areas for operational improvements. As part of the onboarding, you will receive comprehensive training to ensure successful integration into your responsibilities. Good communication skills and attention to detail are emphasized, with experience in MS Office identified as an asset.
יתרונות התפקיד
A major pro of this position is the structured growth pathway at TD Bank, offering regular performance conversations, ongoing training, and access to mentoring programs. Another plus is the generous benefits package, which goes beyond salary to cover well-being, paid time off, and discounts—making it an appealing choice for those wanting a stable career with additional perks.
Disadvantages of the Position
One possible drawback is the highly customer-facing nature of the role, which can sometimes involve handling challenging situations or high transaction volumes. Additionally, as the position is part-time, it may not suit those seeking full-time hours or consistent scheduling flexibility.
פְּסַק דִין
In summary, TD Bank’s Customer Experience Associate position stands out for its competitive pay, significant benefits and sustained professional development. If you thrive in a customer-oriented environment and value workplace support, this opportunity aligns well with long-term career ambitions.
