Client Services Administrator
Kickstart your science or admin career in a collaborative, growth-oriented team. Enjoy health benefits, a supportive environment, and flexible scheduling.
Role Overview and Job Type
The Client Services Administrator at AGAT Laboratories is a full-time entry-level opportunity. Applicants can expect flexible scheduling, as both weekends and evening shifts may be needed.
This role offers a range of employee benefits, including health, dental, and vision care. There is also an employee assistance program, insurance, and paid vacation available.
While salary details are not disclosed, this position is best suited for candidates with at least one year of customer service experience and a related diploma or degree.
The environment promotes collaboration and personal development, placing an emphasis on teamwork.
AGAT Laboratories values inclusivity and is open to diverse applicants.
Daily Responsibilities and Tasks
This role centres on supporting the Client Services Team by handling customer requests, sample orders, and admin duties. Strong organization and communication are essential.
Key daily duties include submitting bottle orders and assisting with re-analysis requests. Timely communication with clients is crucial to success in this role.
You will process and dispatch Sample Receipt Notifications, Results, and Invoices while monitoring deadlines and quality standards.
Other responsibilities involve backup support for team members, responding to client inquiries outside regular hours, and data entry using LIMS (Laboratory Information Management System).
Additionally, you may assist with logistics and escalate high-level client issues as needed.
Pros of Working as a Client Services Administrator
The workplace provides excellent learning opportunities in a science-driven environment for career starters. You will also access a robust benefits package.
Work culture is collaborative, diverse, and focused on growth. Flexible scheduling helps employees maintain work-life balance and meet personal demands.
There is ongoing training, as well as exposure to various departments and advanced technology within the laboratory sector.
AGAT is also recognized for making positive contributions through its philanthropic foundation, enhancing the sense of purpose for staff.
חסרונות שיש לקחת בחשבון
Working evenings and weekends may not suit everyone, especially those seeking a standard Monday to Friday workweek.
Some administrative tasks can be repetitive, and attention to detail is required daily. High-volume client interactions may sometimes be demanding.
Full-time status limits this job to those seeking continuous work, not part-time or temporary arrangements.
פסק דין: האם כדאי להגיש מועמדות?
This position offers a good entry point into laboratory and administrative roles. The experience here can open new avenues in science or customer service sectors.
The pros—like benefits, growth and teamwork—outweigh the cons for many applicants. If you prioritise development and collaboration, this role is worth considering.
