Medical Office Assistant (MOA) – Part-Time, Union, Great Benefits

Essential Information About The Job

The role of Medical Office Assistant (MOA) is available as a regular part-time union position. Typical hours are around 20 per week with a 0.55 FTE.

The wage for this opportunity ranges from CAD $26.09 to $27.75 hourly. Being unionized, the benefits include extended health, dental, and a solid municipal pension plan.

Rotating shifts offer schedule variety, with shifts that may include early mornings, afternoons, and evenings. Days off are also on a rotating basis, creating flexibility.

Eligibility requires completion of Grade 12 and a Medical Office Assistant certificate, plus experience or an equivalent education combination. Strong communication skills are imperative.

This position is well-suited for candidates aiming to deepen their medical administration career, seeking a unionized and rewarding healthcare environment.

What Does a Medical Office Assistant Do?

As an MOA, the core of your responsibility is supporting urgent care clinic operations by handling patient registration and general clerical duties efficiently.

You would assist a multidisciplinary team, including GPs, nurses, and social workers, ensuring the care process is smooth for both staff and patients.

Daily tasks include maintaining accurate medical records, handling appointment scheduling, and performing basic medical tests. Attention to detail in documentation is crucial.

MOAs are often the first point of contact for patients, requiring you to respond calmly and tactfully, even in emergent situations, maximizing the patient’s clinic experience.

In addition, the role demands proficiency in office technology, business writing, and understanding healthcare protocols for urgent and primary care.

Pros of Working as an MOA

One major advantage is the opportunity for stable, union-protected employment. The role provides comprehensive benefits, including health and dental coverage.

Employer-paid training and leadership development are emphasised, so you can continue to grow professionally while on the job.

חסרונות שיש לקחת בחשבון

Being a part-time position, the hours may not suit everyone and could limit income prospects compared to full-time roles in the field.

Rotating shifts, including occasional evenings, may challenge work-life balance for those preferring a more consistent schedule.

פסק הדין שלנו

This Medical Office Assistant role is appealing for those dedicated to healthcare support, seeking job stability, and looking for long-term advancement in the industry.

The union backing and benefits easily outweigh the drawbacks for many applicants, especially those wanting a solid step in their healthcare administrative career.