Customer Service Representative/Sales Assistant – Growth, Perks, and a Family Team

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Customer Service Representative/Sales Assistant

A permanent role with great benefits, a supportive, tight-knit team, competitive pay, growth opportunities, and a healthy work-life balance. Driven, outgoing, and people-focused candidates preferred.




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If you’re seeking a new opportunity, the Customer Service Representative/Sales Assistant position offers a permanent, full-time role with competitive compensation and company-paid benefits, including pension and RRSP matching. The position features regular Monday to Friday office hours, adding a work-life balance often missed in similar roles. Applicants should expect to be part of a positive, close-knit team with a supportive workplace culture.

Daily Responsibilities Overview

This position is centred around supporting the sales team, acting as a bridge for customer service excellence by email and phone. You’ll process orders, prepare quotes, and maintain ongoing communication with internal and external stakeholders. Administrative duties also include data entry and managing databases, with flexibility to take on further tasks as assigned. Success in this role requires attention to detail and a customer-first mindset.

Pros: What Makes This Job Stand Out

One of the job’s main draws is the welcoming team culture, perfect for those who value a “family feel” environment where support is abundant. Additional perks include free parking, company-funded health benefits, and a clear path to internal growth. Employees often mention the sense of camaraderie and ongoing support.

Cons: Possible Challenges to Consider

The role is fully in-office, meaning no work-from-home options, which might not suit everyone. Administrative load can be high during busy periods, and candidates need to be comfortable with repetitive tasks and balancing multiple requests at once. These are typical trade-offs in administrative support-focused roles.

Final Verdict

All in all, this Customer Service Representative/Sales Assistant position is a great match for motivated, organized individuals seeking a permanent opportunity with real benefits and a friendly, professional team. If you’re driven, outgoing, and ready to support both customers and sales operations, this job is well worth your consideration.

Recommended for you

Customer Service Representative/Sales Assistant

A permanent role with great benefits, a supportive, tight-knit team, competitive pay, growth opportunities, and a healthy work-life balance. Driven, outgoing, and people-focused candidates preferred.




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