Customer Service Representative II
Grow your skills in a friendly, professional environment. Enjoy flexible, part-time hours (up to 24/week) and earn $17.60-$18.21/hr while making a difference every shift.
If you’re seeking a part-time position where you can put your administrative and customer service skills to good use, the Customer Service Representative II posting is well worth considering. This role offers a competitive pay range from $17.60 to $18.21 per hour for up to 24 hours a week across various schedule options, making it flexible for those with other commitments.
Ideal for candidates with at least one year in administration and public-facing roles, the position values proven skills in computer usage, communication, and problem-solving. Applicants must also hold or obtain certifications like Standard First Aid and CPR, which help ensure safety in community recreation and facility settings.
The hiring process encourages inclusivity and accessibility, emphasizing a commitment to diversity, human rights, and support for individuals seeking accommodations. Only selected candidates will be contacted for interviews, but all applications are welcomed and valued.
Každodenní odpovědnosti
Customer Service Representatives provide essential support within recreation facilities and arts centres. Their work ranges from handling cash to registering individuals for programs and assisting visitors with informational needs.
Expect tasks like clerical and administrative support, document formatting, and maintaining record systems. Roles also involve quality customer service, enforcing facility rules, and ensuring a welcoming environment for all clients.
Additionally, proficiency with corporate software, such as MS Word, Excel, Outlook, and electronic cash management systems, is needed to excel in this position. Organizational skills, clear communication, and a friendly attitude are essential for daily interactions and teamwork.
Able to work both independently and as part of a team, the incumbent will be relied on for their decision-making and initiative. Adaptability is crucial, as priorities may shift with facility needs and event schedules.
Some facilities may require fluency in English, French, or both, adding a layer of flexibility for bilingual candidates. A police check is also required prior to employment.
Pros: Flexible Work and Supportive Environment
One major advantage is the flexible hours, accommodating alternating shifts between days, evenings, and weekends. This makes the job compatible with students, caregivers, or those seeking supplementary income.
Another benefit is the positive community impact. Helping residents and visitors access recreational and cultural services provides both professional satisfaction and genuine reward. It’s also a great opportunity for transferable skill development.
Cons: Part-Time Limitations and Required Certifications
The job’s part-time hours mean benefits and advancement might be less comprehensive compared to full-time positions. Consistent income may fluctuate depending on scheduling needs.
Also, the role requires up-to-date certifications (such as First Aid and CPR) and a police check before commencing work. For some, obtaining these might create a barrier or an initial investment of time and money.
Konečný verdikt
This Customer Service Representative II position stands out for its flexibility, solid hourly wage, and supportive work setting. While it may not be suitable for those needing stable, full-time hours, it’s a smart choice for early-career professionals, students, or anyone who values meaningful public interaction and community involvement.
