Operations Assistant
Permanent, full-time. Salary $45,000-$50,000 plus $5,000 bonus. Flexible hours, benefits, advancement; requires English & French, admin & customer service skills.
Core Responsibilities and Daily Life
The Operations Assistant role revolves around processing service requests, setting up new leads and contracts using a CRM system, and supporting contract renewals.
Daily tasks include reviewing timesheets, booking appointments, planning weekly activities, and updating crucial reports and files.
Other key duties involve assisting the sales team with scheduling, coding fleet paperwork, maintaining mechanic reports, and ordering or coordinating materials.
Special assignments occasionally include handling snow event support and overseeing project renewals during specific months.
Expect a work routine from Monday to Friday, 7AM-4PM, with moments of high activity and learning opportunities throughout the year.
Advantages of This Role
The biggest highlight is the competitive salary: $45,000 to $50,000, along with an annual $5,000 bonus.
Employees enjoy full medical benefits, two weeks’ vacation plus an extra week off at Christmas, and a positive, supportive environment.
Company uniforms, employer-provided food on occasion, and participation in company events add to the benefits.
Those seeking professional growth will appreciate advancement opportunities and being part of an industry leader.
There are also practical perks such as on-site parking and flexibility in schedules, particularly during the winter season.
Potential Downsides and Challenges
The job is fast-paced, demanding someone who can handle a variety of administrative tasks efficiently and adapt quickly.
Responsibility for detailed reporting and accuracy, along with support during snow events, might result in occasional high-stress periods.
Being fluent in both English and French is a must, which could limit opportunities for those not bilingual.
Advanced Microsoft Office skills are expected; those less experienced with digital tools may find the learning curve steep.
Customer-facing aspects mean the role requires a consistently proactive and solution-oriented attitude, even in tough situations.
The Verdict
For candidates with administrative experience and strong language skills looking to advance in a supportive, reputable company, this Operations Assistant role offers a well-rounded, rewarding experience.
Expect plenty of opportunities to learn and grow, plus a workplace that values diversity, inclusivity, and professional development—making it a smart career move for the right applicant.
