Program Assistant at Western University: Supportive Administrative Role with Competitive Salary

If you are considering a career that combines administration, customer service, and student support, the Program Assistant position at Western University stands out. This full-time role is a stable offer with 35 regular hours weekly, a competitive salary range from $48K to $71K per year, and opportunities for professional growth within an academic environment.

Working as a Program Assistant, you’ll serve as the first point of contact for students and faculty. The position involves guiding prospective and current graduate students from application through to graduation, handling inquiries, providing timely information, processing admissions, and maintaining student records. This is a non-management, support role ideal for candidates who excel at multi-tasking and communication.

Responsibilities and Daily Routine

Key duties for a Program Assistant include coordinating graduate program administration, managing application and admission processes, advising on course selection, and supporting academic progression. You’ll also be tasked with maintaining course and exam schedules, organizing financial support and scholarships, and ensuring compliance with departmental policies. Above all, you are the welcoming face of the department.

Regular contact with students and faculty is central to the job, along with handling sensitive information confidentially. There’s significant focus on keeping accurate records and facilitating smooth communication between all stakeholders. Organizing orientation activities, recruitment events, and special projects falls under your purview too.

Pros of the Program Assistant Position

The salary range for this role is notably attractive compared to many equivalent positions, making it a strong choice for those seeking financial stability. Additionally, being embedded in a dynamic department like Microbiology & Immunology exposes you to diverse and stimulating academic interactions. Regular hours support a healthy work-life balance and the environment is welcoming and inclusive, encouraging both professional and personal development.

Cons of the Program Assistant Position

Though the routine can be rewarding, it is also fast-paced, and sometimes administrative responsibilities feel repetitive. The need to remain attentive to details across multiple systems can add pressure, particularly during busy admissions periods. Communication and flexibility are essential to manage evolving priorities and deadlines.

Final Verdict

Overall, the Program Assistant role at Western University is a solid opportunity for those with strong organizational and people skills. The position offers a predictable schedule, competitive pay, and the fulfilment of contributing to an academic community. If you value collaborative work, continuous learning, and helping others succeed, this could be an excellent match for your career ambitions.